The time from when your order is placed until it ships. All Rolling Pins have some processing time (crafting & drying time) of approximately 3-7 business days before shipment. For more information, you can check our shipping policy
How quick your order ships depend on a variety of factors. See below for more details. We aim to get orders out quickly as we know you are excited to get baking and celebrating but things like stock arrivals, volume of orders and weather can affect how quick your order gets processed.
You can use the Track my Package option on your Shipping Confirmation Email or manually track you order on our website: https://www.pastrymade.com/pages/track-your-order
Alternatively, you can check the following websites:
We have provided tips and video on how to use the pin effectively. You can check it on our website: https://www.pastrymade.com/blogs/news/having-some-trouble-using-the-rolling-pin-try-some-of-our-tips
Also, on our Official Facebook Page : https://www.facebook.com/pastrymade/videos/2250384438580143/
We have an Order Number that starts with PM**** that should be included on your Order Confirmation Email. We also have our processing time to prevent issues like poor quality pins.
Also, once you ordered from us, you should be receiving a recipe with the name of PastryMade
